Terms & Conditions
Welcome to Fluentius. By accessing this website or enrolling in any Fluentius program, including the 12-Week Fluency Accelerator, you agree to the terms outlined below. Please read them carefully.
1) Company Details
Fluentius is a language education brand operated by Josip Cvrtila, based in Zagreb, Croatia.
Contact:
Email: fluentius@fluentius.com
VAT/Business ID: HR14765356421
Jurisdiction: Croatia, under applicable EU law
2) Program Description & Eligibility
Fluentius is a languagFluentius offers a 12-week premium German fluency program, delivered 1-on-1 via Zoom.
The program includes:
- 3 private sessions per week (36 total)
- Downloadable fluency PDFs & dialogues
- Weekly speaking missions
- Feedback & correction
- Personal WhatsApp support
- Bonus interview training (for selected students)
Eligibility:
Applicants must be over 18 and demonstrate a serious commitment to fluency. Fluentius reserves the right to reject applicants who are not a good fit.e education brand operated by Josip Cvrtila, based in Zagreb, Croatia.
3) Application & Enrollment
Submitting an application does not guarantee a spot. All applications are reviewed manually, and selected applicants will receive a personal acceptance email within 24 hours.
Once accepted, the applicant will receive:
- A Stripe payment link
- A scheduling invitation
- Program onboarding details
Your spot is confirmed only after successful payment.
4) Pricing & Payment
Founding Member Price: €897 (one-time)
Installment Plan: 3 monthly payments of €333
Payments are processed via Stripe and secured with industry-standard encryption.
- Full access is granted only after the first payment.
- If a payment fails, access to sessions and materials will be paused until resolved.
Accepted methods: Credit/debit card (via Stripe).
No PayPal or crypto payments accepted at this time.
5) Refund Policy
Due to the highly personalized nature of the program, all payments are non-refundable.
By enrolling, you agree to:
- Take responsibility for your own progress
- Attend scheduled sessions
- Engage fully in all fluency tasks
There are no refunds for missed sessions, change of mind, schedule conflicts, or dissatisfaction due to lack of effort. This is an intensive commitment.
6) Rescheduling & Attendance
Sessions are scheduled in advance.
If you must cancel or reschedule:
- Please give at least 24 hours notice.
- Short-notice cancellations may count as used sessions.
We understand life happens, but repeated no-shows without notice may result in forfeited sessions without refund.
7) Use of Materials
All Fluentius course content - including PDFs, scripts, dialogues, tasks, emails, recordings, and training - is protected by copyright.
You may not:
- Share, resell, or distribute materials
- Use materials for your own teaching/coaching
- Record live sessions without consent
Violations will result in immediate removal from the program without refund and potential legal action.
8) Intellectual Property
All Fluentius branding, design, curriculum, and written content is intellectual property of Josip Cvrtila. Use of any part of the Fluentius program beyond personal use requires express written permission.
9) Privacy & Data Protection
Fluentius collects data such as name, email, country of residence, and language level solely for the purpose of delivering the program.
- Your data is stored securely
- It will never be sold or shared with third parties
- You may request data deletion at any time
- We use MailerLite for email communication and Stripe for payments - both GDPR-compliant
For more details, see our full Privacy Policy.
10) Disclaimers
This is not a passive course. Success depends on your commitment, effort, and consistency.
While Fluentius offers expert coaching and a proven structure, we do not guarantee fluency unless the student:
- Attends all sessions
- Completes assignments
- Practices speaking regularly
11) Program Changes
We reserve the right to update or modify course content, structure, or delivery to improve the program or reflect student feedback. Any major changes will be communicated in advance.
12) Legal Jurisdiction
These terms are governed by the laws of the Republic of Croatia and the European Union. Any disputes shall be resolved through mediation in Zagreb or, if necessary, through Croatian civil courts.
13) Contact & Support
For any questions regarding these Terms, please contact: fluentius@fluentius.com